Last modified: January 27th, 2020
We recognize that privacy is important. This Policy applies to all of the products, services
If you have any questions about this Policy, please feel free to contact us through our website:
We offer a number of services that do not require you to register for an account or provide any personal information to us, such as Phoenix Protection Group/s secondary content distribution websites. In order to provide our full range of services, we may collect the following types of information:
When you sign up for a Phoenix Protection Group Account or other Phoenix Protection Group service or promotion that requires registration, we ask you for personal information (including but not limited to your name, email address, and an account password). For certain services, such as our advertising programs, we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Phoenix Protection Group services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt-out of combining such information.
When you use Phoenix Protection Group services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
When you send an email or other communication to Phoenix Protection Group, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
We offer some of our services in connection with other web sites. Personal information that you provide to those sites may be sent to
Phoenix Protection Group may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our service, technology, customized content, and advertising.
You can find more information about how we process personal information by referring to the privacy notices for particular services.
Phoenix Protection Group processes personal information on our servers in the United States of America and in other countries. In some cases, we may process personal information on a server outside your own country. We may process personal information to provide our own services. In some cases, we may process personal information on behalf of and according to the instructions of a third party, such as our advertising partners.
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purpose other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt-out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices unless we have obtained your prior consent.
You can decline to submit personal information to any of our services, in which case
Phoenix Protection Group only shares personal information with other companies or individuals outside of Phoenix Protection Group in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Phoenix Protection Group, its users or the public as required or permitted by law.
We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who use the services. Such information does not identify you individually.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Phoenix Protection Group employees, contractors, and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.
Phoenix Protection Group processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage, and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.
When you use Phoenix Protection Group services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.
Phoenix Protection Group regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Phoenix Protection Group's treatment of personal information by contacting us through this web site. When we receive formal written complaints at this address, it is Phoenix Protection Group's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between the Phoenix Protection Group and an individual.
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site identified in the opening section of this policy.